Key Features
The PBX Root is fully loaded with features that will help streamline your business communications in seamless way. We have developed a lot of features to enhance the quality of voice calls and to improve your business reputation.
Call Management
Lot of features that allow you to manage your calls
CALL QUEUING
Manage high call volume using call queue with music on hold options, branded promotional messages and request for patience etc.
CALLER ID
Identify the callers before you speak to them and prepare yourself to present the with the best solution.
CALL STATISTICS
Monitor when and where the calls are being answered from a manager level, viewing departments and branches.
ADVANCED ACD
Incoming calls are automatically routed to the right department so that you never lose your clients because of huge number of incoming calls
Calling Features
Get the most out of your business phone system with abundance of features from PBXRoot
Call Recording
All of your calls are recorded and stored in the cloud so that you never need to worry about managing the storage. Call recordings can come in handy for a number of reasons, such regulatory needs, quality control, training purpose.
Call Forwarding
Call Forwarding is one of the most widely used features in PBX systems. When a call arrives on a number which is unavailable to answer the call, then the call forwarding feature routes the call to another number set by the user.
Call Blocking
While you are in urgent business task, our Call blocking feature will block the incoming calls from the numbers that you choose without letting the caller know about it. We make sure that it would not cause any negative influence on your business.
Auto Attendant
The auto attendant is a hidden gems of VoIP services. This feature allows callers to interact with a menu to choose an appropriate extension. It is like having an electronic receptionist. Your business seems more professional and impressive.